Frequently Asked Questions

Q: How do I know the media wall will fit my TV?

Every media wall is custom designed around your exact TV dimensions and approved before production.

Q: Can I make changes after seeing the design drawing?

Yes. We revise the design before production and only begin building after approval.

Q: What finish options are available?

Spray finishes, Venetian textured finishes, and ready-to-paint options are available.

Q: How is delivery handled?

Delivery is arranged by courier and placed inside your chosen ground-floor room.

Q: Is installation difficult?

Installation is designed to be straightforward with manual and video guidance included.

Q: What is the media wall made from?

Each media wall is handmade using reinforced precision MDF construction.

Q: What if I measure incorrectly?

Measurements are confirmed during the approval stage before production begins.

Q: How does this compare to hiring a builder?

Our system delivers a similar luxury result without £6,000–£10,000 builder costs.

Everything you need to know about our Custom Luxury Media Wall System.

1. How do I know the media wall will fit my TV?

On the product page the dimensions will state the maximum TV size that can be used with that Package. Every media wall can be custom designed around your exact TV dimensions leaving an approximate 1-inch gap around your TV. You receive a detailed PDF drawing for approval before production begins. Nothing is built until you approve the final layout.

2. Can I make changes after seeing the design drawing?

Yes. We revise the design as needed before production. We only begin building once you approve the final drawing.

3. Is the fireplace included?

Yes. A high-quality electric fireplace is fully integrated into your design, eliminating compatibility concerns.

4. What finish options are available?

Spray finishes:

White
Cream
Grey
Blue

Textured Venetian finishes:

White
Black
Grey

Or choose a ready-to-paint option, sanded and prepared.

5. How long does delivery take?

Production time is approximately 4 weeks from design approval. Each unit is handmade and quality-checked before dispatch.

6. How is delivery handled?

The courier contacts you directly to arrange delivery. The unit is delivered inside your chosen ground-floor room — not curbside.

7. Is installation difficult?

Installation is designed to be straightforward. We provide a manual, YouTube guide, drill bits, and adhesive. Most customers complete installation within one weekend.

8. What is the media wall made from?

Each unit is handmade by professional joiners using precision MDF construction, reinforced and seam-aligned for durability and a clean finish.

9. What if I measure incorrectly?

Measurements are confirmed during the design approval stage. We recommend double-checking dimensions before approving. Our team can guide you if needed.

10. How does this compare to hiring a builder?

Traditional custom media walls often cost £4,000–£10,000 installed. Our system delivers a comparable luxury result without inflated installation costs or scheduling delays.

11. Can I include a soundbar opening?

Yes. We can create a custom soundbar opening. Simply provide the dimensions when submitting your TV measurements.

12. Do I need special tools?

No specialist tools are required beyond standard DIY equipment. We include drill bits and adhesive to simplify installation. Specialist fixing maybe required on cetain walls

13. Is this a flat-pack kit?

No. This is a professionally constructed media wall system built by experienced joiners — not a basic flat-pack kit.

14. What happens after I place my order?

You submit your measurements, receive a custom PDF drawing, approve the design, we build within 4 weeks, and delivery is arranged inside your home.

15. Why choose Fireplaces Central?

We combine custom design approval, premium finishes, fireplace integration, professional construction, inside delivery, and installation support all within one complete system.